We want to say a big thanks to all of our awesome Avi Urban homeowners. Because you filled out an Avid survey (a third party survey that is sent out during your home buying experience), we have just won the Avid Benchmark Award! We brought our “traveling trophy” around the office and sales centres to show our team, check out the photos!
Avi Urban is recognized in 2013 as being among the top 25% of builders nationwide who provide the best customer experience for multi-family homebuyers. We received an Avid Index Score of 270.3 points (out of a total 300 points) as rated by their customers. 94.3% of our homebuyers said they would recommend Avi Urban to family and friends.
This award means that our homeowners were happy with their new Avi Urban home, and rated it positively in the surveys. From the sales process to a year after move-in, homeowners surveyed were beyond satisfied with the quality of their place. That’s great news for our team, and we want to say thank you!
We use Avid Ratings Canada to survey our homeowners during the buying process to see how we’re doing. We want to know what you think! Avid Ratings Canada is a full-service customer loyalty management firm, providing customer loyalty research, organizational consulting, employee training, and innovative marketing solutions that drive home building success.
They work with over 2750 homebuilders throughout Canada and the U.S., and award the participating homeowners on high customer service with the Avid Award.
Again, thank you to all of our awesome Avi Urban homeowners. This award wouldn’t have been possible without you!